Privacy Policy
Last updated: May 10, 2026
MODE³ respects your privacy. This Privacy Policy explains what personal data we collect, how we use it, and what rights you have - both when you visit our website and when you use the MODE³ tracker app or join the MODE³ community.
1. Who we are
MODE³ - getmode3.comContact: [email protected]
2. What we collect
When you use our website or place an order:
- Name and email address- Order and payment details (processed via our payment provider)- Technical data: IP address, browser type, device information
When you use the MODE³ tracker app:
- Email address (to create and manage your account)- State session data: which MODE³ phase you activated (PRIME, PERFORM, or UNWIND), when, and for how long - stored in our database to show you your progress over time- Health data via Apple HealthKit or Android Health Connect (see section 4)When you join the MODE³ community on Huddle: - Your community profile and activity are managed by Huddle (see section 7)
3. How we use your data
We use your data to:
- Process and fulfill your orders
- Provide customer support
- Operate and improve our website and app
- Show you your state history and patterns in the app
- Send you PRIME, PERFORM, and UNWIND reminder notifications (if enabled)
- Send you account-related emails and product updates via MailBlue
- Comply with legal obligations
Health data (Apple HealthKit and Android Health Connect)
The MODE³ app may request read-only access to health data stored on your device via Apple HealthKit (iOS) or Android Health Connect (Android), including:
- Heart rate variability (HRV)- Resting heart rate- Sleep data- Workout information
This data is used exclusively to provide personalized state recommendations within the app. Health data never leaves your device. It is not transmitted to our servers, not stored in our database, and not shared with any third party.We do not use health data for advertising, marketing, or data brokering.You can revoke health data access at any time in your device settings (iOS: Settings → Privacy → Health → MODE³ / Android: Settings → Apps → Health Connect → MODE³).
5. Push notifications (tracker app only)
If you enable push notifications in the MODE³ tracker app, the app sends reminders for your state-switching rituals (PRIME, PERFORM, UNWIND). You can disable these at any time in your device settings. If you join the MODE³ community on Huddle, the Huddle app may also send you community notifications (replies, new posts, weekly check-ins). These notifications are managed by Huddle and can be turned off in the Huddle app settings.
6. Cookies
Our website uses cookies for functionality and analytics. Analytical cookies are only used where legally permitted and may require your consent depending on your location. You can manage cookie preferences via your browser settings.
7. Who we share data with
We do not sell your personal data. We share data only with the following service providers, solely to operate our services:
- Supabase = our database provider. Stores account and session data from the tracker app. GDPR-compliant.- MailBlue = our email platform. Used for account emails and product updates. You can unsubscribe at any time.- Plug & Pay = our payment and webshop provider. Processes order and payment data.- Huddle = our community platform. If you join the MODE³ community, your profile and activity data are handled by Huddle under their own privacy terms.
No health data is shared with any party.
8. Data security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
9. Data retention
We keep your data for as long as your account is active or as required by law. If you want your data deleted, contact us at [email protected]. We will process your request within 30 days.
10. Your rights (GDPR)
If you are based in the European Economic Area, you have the right to:
- Access - request a copy of the data we hold about you- Correction - ask us to correct inaccurate data- Deletion - ask us to delete your personal data- Portability - receive your data in a machine-readable format- Objection - object to how we process your data
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
11. Children
Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children.
12. Changes to this policy
We may update this Privacy Policy. If we make significant changes, we will notify you by email or via the app. The "Last updated" date at the top reflects the most recent version.
13. Contact
Questions about this Privacy Policy?
MODE³
[email protected]getmode3.com
Terms of Service
By accessing or using the MODE³ website, you agree to the following terms.
Use of products
MODE³ products are intended for personal use only.They are not medical devices and do not diagnose, treat, cure, or prevent any condition.
No guarantees
This does not affect MODE³’s Clarity Guarantee, which applies to first-time purchases as described on our website.
Limitation of liability
MODE³ is not liable for indirect or consequential damages to the extent permitted by law.
Intellectual property
All content on this website, including text, visuals, and branding is the property of MODE³ and may not be reproduced without permission.
Changes
MODE³ reserves the right to update these terms at any time. Continued use of the website implies acceptance of updated terms.
For questions regarding these terms, contact: [email protected]